IT.Quality Assurance Analyst

About Citco: Armed with superior services, smart people, and strong technology, we tackle our customers’ complicated challenges by developing sophisticated solutions driven directly by their demands. The result? Innovation that generates tangible value and makes a real difference for our clients and their companies. Quality Assurance Analyst (Functional Manual Tester) Makati, Philippines About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com About the Team & Business Line: Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centers, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence. As a core member of our Global QA team, you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends. Your Role: The successful candidate will play a key role in the planning, creation, and execution of functional manual tests required to validate the quality of applications under tests across both agile and waterfall methodologies. As a QA Analyst, your role includes working closely with multiple stakeholders to define suitable testing strategies based on the characteristics of individual projects. While the primary focus of this role is functional manual testing, the candidate will collaborate with the automation team to support appropriate test prioritization. As a QA Analyst, your responsibilities include: Design, creation, maintenance, optimization, and execution of functional manual test cases covering end-to-end business scenarios, regression, integration, and user acceptance testing (UAT) Validate application functionality against business requirements and functional specifications Participate in requirements and design reviews to ensure testability and completeness Define and contribute to suitable testing strategies in collaboration with stakeholders Participate in agile testing ceremonies and help transition suitable applications to an agile framework Work with the automation and performance testing team to identify and propose appropriate test cases for automation prioritization Conduct peer reviews of manual test scripts to ensure adherence to testing standards Produce individual QA status reports and support the full defect management lifecycle Accurately log, track, and retest defects using defect management tools Work closely with Business Analysts and business stakeholders to clarify functional requirements Collaborate with Development, Project Management, and QA teams Communicate and report on assigned tasks to the QA Lead/Manager and PM Take responsibility and exhibit ownership of assigned tasks About You: Bachelor's or Master's degree in Computer Science or a similar discipline At least 1–2 years' experience in an agile testing specific role 3+ years' experience in a functional testing specific role Strong background in QA processes, the Software Development Lifecycle and methodologies Experience with the following tools: JIRA, Xray, Confluence Solid understanding of test case design techniques (e.g., equivalence partitioning, boundary value analysis, decision tables) Able to set priorities and be flexible with a high degree of accuracy Display critical, quality-orientated, skeptical thinking about the product Proactive, willing to accept responsibility with minimal handholding Demonstrated proficiency in interpersonal and communication skills including oral and written English Ability to work in fast-paced, complex Business & IT environments Positive and solution-oriented with team members and stakeholders Respond to change quickly, including adapting and improving test approaches Strong troubleshooting skills with the ability to manage and prioritize tasks with urgency Able to work in a high-pressure environment, independently or as part of a team Accurately evaluate and report test results, test progress, and product quality ISTQB Foundation Software Certification is a distinct advantage Permanent working night shift schedule is a must. Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.