Team Leader – Bilingual Client Services (English & French)

Job Title - Team Leader – Bilingual Client Services (English & French) Location: Pune/ Hybrid Department: Customer Operations / Client Services Position Summary We are seeking an experienced and results-oriented Team Leader with English and French language proficiency to lead a team of bilingual Client Service Representatives supporting customers through Chat and Inbound Voice channels . The Team Leader will be responsible for driving operational excellence, ensuring service quality, achieving …