People Consulting - OWT - Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC), Manager- Organization and Workforce Transformation (OWT):   About Global Delivery Services   Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.   Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.   Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.   Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.   Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.     The Opportunity   We are looking for Managers with expertise in OWT to join the PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the PC team.   Organization and Workforce Transformation comprise of professionals who provides service offerings corresponding to Organization Design, Workforce Planning, Talent Management, Leadership and Culture. Apart from project delivery, we support all aspects of Business Development work, PoV development, proposals and market research that comes under the purview of OWT     Your Key Responsibilities   Manage and grow the Organization and Workforce Transformation consulting services capability by developing strong relationship with global practices Work on global client projects as part of a global distributed team. Ensure quality of all work products, timeliness and accuracy of content Collaborate with Subject Matter Experts across the OWT service areas to provide insights on overall strategic and operational performance Lead a team of professionals and provide direction to the team across different pursuit and project phases Achieve metrics on productivity, utilization, headcount growth and penetration for the OWT team Ensure high operational efficiency by managing engagement risks and escalations, project economics, and ensuring effective planning and budgeting Be recognized internally as a ‘go-to’ advisor on issues related to Organization and Workforce transformation, strategic workforce planning, Organization restructuring and talent planning Perform role of a counsellor and a coach: define and set goals, conduct performance reviews and ensure ongoing learning and development of the team Develop thought leadership collaterals, tools, techniques, methodologies to build and enhance software offering within the practice     Skills and attributes for success   Demonstrate high integrity and commitment to working in a new, challenging environment Demonstrate ability to manage ambiguity and be proactive Strong leadership and team management skills Effective communication and presentation skills Cross cultural awareness and sensitivity High energy levels, be flexible, adaptable and be confident     To qualify for the role, you must have   12–16 years of overall experience, including significant consulting experience on HR-led Global Capability Centre (GCC) setup, scale-up or transformation engagements Strong understanding of the GCC lifecycle and operating models, with experience translating business strategy into HR strategy, organisation and governance design, workforce plans, talent models and implementation roadmaps Demonstrated experience across core HR workstreams relevant to GCCs, such as organisation design, strategic workforce planning, talent acquisition strategy, capability building, performance and talent management, employee value proposition, culture, change management and employee experience Experience leading medium to large consulting engagements, managing project economics, risks, quality and senior client stakeholders across global and India-based teams Proven ability to lead multidisciplinary teams, coach team members and manage multiple engagements or workstreams simultaneously Experience supporting business development through client conversations, solution development, proposals, points of view and market-facing thought leadership on GCC and HR transformation topics Master’s degree in Human Resources, Organisation Behaviour, Business Administration or a related discipline from a recognised institution Strong communication, executive presentation and stakeholder management skills, with the ability to work effectively in global, matrixed and ambiguous environments     Ideally, you’ll also   Experience advising GCC leaders, CHROs and functional leaders on people strategy during GCC setup, transition, stabilisation, growth or maturity Exposure to GCC location strategy, talent-market assessment, capability and role migration, transition planning, service delivery models, governance and centres of excellence Experience designing skills-based organisations, job architecture, career frameworks, leadership pipelines, reskilling programmes or workforce analytics for GCC environments Understanding of HR technology, people analytics and digital or AI-enabled HR solutions, with proficiency in tools such as Excel, Power BI, Qualtrics or comparable platforms Experience across multiple industries and GCC maturity stages, including collaboration with global headquarters, regional teams and India leadership Prior experience with a Big 4 or other leading management consulting firm, and relevant certifications in change management, project management, HR, workforce planning or organisation design     What we look for:   Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team. Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies     What we offer you   At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fu