Customer Care Executive

Key Deliverables: Handle inbound and outbound voice and non-voice processes (email/chat). Ensure high customer satisfaction through effective communication. Adhere to all company and contact center policies. Perform all assigned tasks promptly and efficiently, ensuring accuracy and timeliness. Role Responsibilities: Interface with customers, clients, and vendors; escalate concerns as needed. Participate in training sessions to enhance job performance and customer service skills. Perform duties …