Lead Assistant Manager

Perform all HR related activities from Hire to Retire including, Dispute Management, Exception handling, Quality audits and Reporting and Month-end deliverables. Have good understanding of all HR modules on ERPs Accountable and responsible for any critical or risk involved cases to ensure a quick and timely response Day to day team & process management experience Accountable to ensure noise free delivery in operations including queue management Strive to exceed SLA and accuracy parameters Acumen for quality and improving timelines Drive weekly dashboards call with the client stakeholders To ensure resourcing for the month in line with volume prediction Display excellent people management skills and ensure all compliance requirements are met as per company policy in a timely manner