Vertiv
IT End User Services Senior Analyst
Pune, India
Company's own board
First seen Oct 24 · seen live today · from Vertiv's own Oracle Cloud board
The posting, as published
POSITION SUMMARY
The IT End User Services Senior Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as a point of escalation for incidents that require local resolution. Should have knowledge network and server troubleshooting. They work alongside the Platform Service Team to support corporate infrastructure and participate in various IT projects.