COO's Office (Business Analyst)

KEY RESPONSIBILITIES - Define, track, and report key business and team performance metrics. - Build and maintain internal performance dashboards and reports. - Work with teams to establish and monitor OKRs, KPIs, and other business metrics. - Create clear visualizations and data displays for leadership and teams. - Help enable real-time/regular visibility of important metrics across the organization. - Analyze trends, identify gaps, and highlight areas requiring attention. - Partner with different teams to understand their data requirements and translate them into meaningful metrics. - Ensure data accuracy, consistency, and reliability across dashboards and reports. - Present insights and recommendations to business and leadership teams. - Drive adoption of a data-driven decision-making culture across the organization. REQUIREMENTS - 5–8 years of experience in Business Analytics, Data Analytics, Business Intelligence, or a similar role. - Strong understanding of business metrics, KPIs, and performance measurement. - Hands-on experience building dashboards and reports using tools such as Power BI, Tableau, Looker, or similar. - Strong SQL and data analysis skills. - Experience working with OKRs, goal tracking, or organizational performance metrics is highly preferred. - Ability to communicate complex data and insights in a simple, business-friendly manner. - Strong stakeholder management and problem-solving skills. - Ability to work independently and take ownership of metrics and reporting.