Forward Deployed Engineer

<div class="content-intro"><p>Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.</p> <p>Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.</p> <p>From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech</p> <p>Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.</p> <p>Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.</p> <p>Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.</p> <p>We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India &amp; SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.</p> <p>But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy &amp; Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,&nbsp; you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.</p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>The one-line version:</strong> You are a senior engineer embedded with one of Razorpay's largest merchants. You own their technical success end-to-end — from solutioning to go-live — and you do it with a stack of AI agents working alongside you. You are not a consultant, not a support engineer, not a solutions architect. You build, you ship, you own.</span></p> <p>&nbsp;</p> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>About the role</strong></span></h2> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Razorpay's most strategic merchants — Nvidia, Airbnb, Meta, Shopify, and others — don't want a vendor. They want a partner/team who understands payments deeply, sits with their team, and makes their use cases work. That team comprises a Forward Deployed Engineer (FDE).</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">An FDE owns one merchant's technical destiny. You take a vague business ask and turn it into a concrete technical plan, then build and ship it — using both Razorpay's platform and our internal AI agents to move faster than any traditional team could. When you build something useful for one merchant, you feed the pattern back so the whole platform gets better.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This is modelled on the role pioneered by Palantir and now run at OpenAI, Anthropic, Databricks and Ramp — adapted for payments, and built AI-native from day one.</span></p> <p>&nbsp;</p> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will do</strong></span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Own a merchant's technical success.</strong> You are the single engineering face the merchant sees. No "let me check with the team" handoffs.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Scope and solution.</strong> Sit with the merchant's engineering and business teams, understand the real problem, and define a clear technical plan — ideally before the contract is signed.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Build and ship.</strong> Write and review production code — in Razorpay's systems, and where allowed, in the merchant's repo. Custom flows, SDK integration, orchestration logic, server-to-server hooks.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Use AI agents at full strength.</strong> Lean on coding agents for routine PRs, knowledge agents for merchant context, and routing agents for incident triage. You are expected to be the most AI-leveraged engineer in the org.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Feed the platform.</strong> When you build the same thing for 2+ merchants, take the pattern back to the product pods with a clear write-up.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Keep the merchant informed.</strong> Run a regular progress cadence. Acknowledge merchant-raised issues within 2 hours. Never go silent.</span></li> </ul> <p>&nbsp;</p> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What we are looking for</strong></span></h2> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We hire for a "T-shaped" profile — deep engineering, broad execution. Roughly:</span></p> <table> <thead> <tr> <th> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Weight</span></p> </th> <th> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Area</span></p> </th> <th> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">What we expect</span></p> <p>&nbsp;</p> </th> </tr> </thead> <tbody> <tr> <td> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>~50%</strong></span></p> </td> <td> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Engineering</span></p> </td> <td> <p><span style="font-family: arial, helvetica, sans-ser