E-commerce Content Specialist (Night Shift)

Location: Meycauayan, Bulacan   Company: Nestlé Business Services AOA, Inc.    Full-time   E-commerce Content Specialist (Night Shift)   (D2C Specialist)   JOB DESCRIPTION   The eCommerce Content Specialist (D2C Specialist) serves as the primary technical and content management partner of the Web and Search Team , responsible for maintaining and enhancing the online shopping experience across eCommerce websites and digital platforms. The role supports the execution of commercial campaigns, promotional activities, and content updates that drive business growth and customer engagement.   Working closely with market stakeholders, the eCommerce Content Specialist (D2C Specialist) manages website content, product information, promotions, and digital assets, ensuring consistency, accuracy, and adherence to quality standards across all online touchpoints.   As part of the broader Web and Search Team, the specialist is responsible for content publishing, website maintenance, product and promotional updates, quality assurance, and troubleshooting website-related issues. The role also requires effective coordination with internal and external partners to ensure the timely and seamless delivery of eCommerce initiatives while supporting an optimal customer experience.     This role requires:   Promotion management   Content management in CMS   Product management (product launch support, product configuration, product discontinuation)   Perform Q&A activities upon introduction of any change on the digital landscape, Preproduction then Production upon market Digital & eCommerce lead approval   Execute E2E testing and MAT (Market Acceptance Test) upon new code releases   Implementation of SEO optimizations   Handling support request and incident request to technical support organization on behalf of market and/or global Digital & eCommerce expert   Configure and Q&A existing features on Magento and Drupal platforms, potentially integrated with 3rd party services. Ensure market validation and sign-off prior activation in Production.   Track market requests and key activities delivered for Business   Create and update documentation for key activities   Ad-hoc tasks (e.g. testing new functionalities)       WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE...   Hands-on experience with CMS including Magento and Drupal (other platforms like Shopify, Hybris etc. will be an advantage.    University Degree ideally in Computer Science, Web Development or related field   Excellent writing and editing skills in English   Experience in running test and QA activities   Proficiency in HTML5 to update and enhance UX & CX designs   Good knowledge of Photoshop or associated graphic design tools   Solid knowledge of SEO   General understanding of web design and UX (User Experience)   Good understanding of web analytics and associated optimization tools (e.g. Google Analytics, Google Search Console, SessionCam etc).   Ability to work with ticketing and workflow tools.   Keen attention to detail   Meeting deliverable requirements, service level agreements and specific targets   A team-oriented mentality and attitude where the work is approached with empathy, enthusiasm, ownership, responsibility, adaptability, balance and resilience   Ensuring good time management (including down time)   Good communication skills (team collaboration, call, chat, email, tickets, etc.) with excellent response times   Working in a corporate and multi-cultural environment   Working with high-volume, complex tasks   Ability to collaborate effectively across functions/ teams and projects   Proven presentation, organization and communication skills   Ability to proactively and independently collaborate with businesses and markets.   Ability to make decisions