Ford
Global Director, Dealer Technical Support & Field Service Engineering
Dearborn, MI, United States · hybrid
Company's own board
First seen Oct 24 · seen live today · from Ford's own Oracle Cloud board
The posting, as published
The Global Director will lead the strategy, performance, and modernization of Ford’s Hotline/Technical Support Operations (TSO) and Field Service Engineering (FSE) organizations worldwide. This leader will advance diagnostic accuracy, Fix It Right the First Time (FIRFT), repair order duration, dealer productivity, and the overall dealer and customer experience.