Platform Deployment Engineer

At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”. In a world where you can be anything, Be Infoblox . Platform Deployment Engineer We have an opportunity for a Platform Deployment Engineer to join our Professional Services team in our Centre of Excellence in Warsaw, Poland, reporting to the Professional Services leadership team. In this highly technical and customer-facing role, you will help ensure customers achieve rapid time-to-value from their Kentik investment by leading onboarding, deployment, and adoption activities. You will work closely with customers to guide them through implementation and help them achieve their first desired outcome with the Kentik platform. Success in this role requires close collaboration with Sales, Customer Success, Support, Product Management, and Engineering teams to ensure customers receive a seamless experience from deployment through adoption. You are the ideal candidate if you have a strong background in networking, observability, cloud technologies, and software implementation, with a passion for solving complex technical challenges and delivering exceptional customer outcomes. Be a Contributor — What You'll Do Lead technical onboarding and deployment engagements for new Kentik customers Configure and implement the Kentik platform, including telemetry integrations, Private Agent deployment, testing, and initial platform setup Partner with customers to understand their environment and guide them toward successful adoption and measurable business outcomes Collaborate with Sales Engineers, Account Managers, Customer Success Managers, and Support teams to ensure a smooth transition from pre-sales to post-sales delivery Troubleshoot implementation issues and provide technical guidance throughout onboarding projects Identify deployment risks, technical challenges, and product gaps, escalating where appropriate Develop and maintain implementation documentation, deployment best practices, and technical knowledge assets Leverage AI-powered tools and automation to improve deployment efficiency, accelerate troubleshooting, enhance customer outcomes, and streamline operational processes while maintaining sound professional judgment Meet utilization and customer satisfaction objectives while continuously identifying opportunities to add value for customers Be Prepared — What You Bring Minimum 5 years of experience in a customer-facing technical role focused on software implementation, onboarding, professional services, or solution delivery Strong experience with networking protocols and technologies such as TCP/IP, IPv4/IPv6, BGP, MPLS, IS-IS, OSPF, DNS, and HTTP Experience working with network observability and monitoring technologies including NetFlow, sFlow, J-Flow, IPFIX, and SNMP Hands-on experience administering Linux or UNIX systems Experience working with networking platforms from vendors such as Cisco, Juniper, Arista, or similar Scripting and automation experience using Python, Bash, or similar technologies Experience working with APIs and REST-based integrations Knowledge of network security technologies and concepts including DDoS mitigation, firewalls, segmentation, and RPKI Experience troubleshooting packet captures using tools such as Wireshark and tcpdump Experience with cloud platforms including AWS, Microsoft Azure, Google Cloud Platform, or Oracle Cloud Infrastructure Demonstrated ability to leverage AI tools to improve efficiency, problem solving, communication, automation, and customer outcomes while applying critical thinking and validating outputs Excellent communication skills with the ability to explain complex technical concepts to both technical and business audiences. Bachelor's degree or equivalent combination of education and relevant experience Ability to travel up to 20% Preferred Qualifications Experience with DNS, DHCP, and IP Address Management (DDI) Experience with CDN architectures including Anycast, OTT, and GSLB Experience with synthetic monitoring and network performance testing Experience working with relational databases such as PostgreSQL or MySQL Previous experience within networking, SaaS, observability, cloud, or cybersecurity environments Be Successful — Your Path First 90 Days Immerse yourself in our culture, connect with mentors (Blox Buddies), and build relationships with key stakeholders Complete onboarding and begin Kentik platform training and certification Shadow customer deployments and gain familiarity with implementation methodologies and delivery processes Six Months Complete Kentik platform certification requirements Independently lead onboarding and deployment engagements for customers Consistently achieve utilization and customer satisfaction targets Deliver successful customer outcomes aligned with Professional Services best practices Contribute to documentation, knowledge-sharing initiatives, and service delivery improvements One Year Become a trusted technical advisor for Kentik customers across EMEA Lead complex implementation and onboarding projects with minimal oversight Contribute to deployment methodologies, best practices, and customer success initiatives Help drive ongoing improvements to customer onboarding experiences and Professional Services offerings Belong— Your Community Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. Whether you build, solve, innovate, or support customers, you'll grow and belong here. Be Rewarded —  Benefits That Help You Grow, Thrive, Belong Comprehensive health coverage, generous PTO, and flexible work options. Learning opportunities, career mobility programs, and leadership workshops. Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy. Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations. Charitable Giving Program supported by Company Match. Ready to Be the Difference? Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis For this role based in Poland, the initial salary range is 248,100- 369,820, based on objective, gender-neutral criteria. Where a candidate is placed within this range is determined using those criteria, including skills, experience, internal equity, and geographic market. This position is also eligible for the sales commission plan and may be eligible for a