Lead Assistant Manager

Experienced in Insurance Finance and Accounting with strong expertise in billing, invoicing, cash application, collections, and accounts receivable management. Skilled in configuring client accounts, managing transactions, and handling escalations, while ensuring adherence to client requirements and strict deadlines. Proven ability to lead, coach, and train teams, enhance process efficiency and controls, and provide quality assurance, trend analysis, and reporting. Adept at client interactions, mailbox management, and implementing process/system improvements to drive business goals and optimize team performance.