Team Lead

We are looking for a dynamic and experienced Team Leader to manage our BPO team specializing in International processes. The ideal candidate will have a strong background in BPO operations, team management, KPI monitoring Key Responsibilities: Lead and motivate the BPO team handling for operations. Monitor and achieve KPI targets related to quality, productivity, and customer satisfaction. Ensure adherence to process guidelines and company policies. Conduct regular team meetings, training sessi…