Information Technology Support Engineer

Position –Deskside support tech Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide Second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Install, configure, and maintain operating systems, softwar…