EXL
Executive
Noida, Uttar Pradesh, India · onsite
Company's own board
First seen Oct 24 · seen live today · from EXL's own Oracle Cloud board
The posting, as published
Basic Function
• Work Type - Back office
• Search for claims related documents in different systems, create a case, attach the documents to the cases created
• Determine if case can be resolved or must be forwarded to a Subject Matter Expert (SME)
• Once the case is received from SME, action cases as guided by the SME
• Generate letter and send it to the customer