Lisa HR Consultancy
Hiring For Call Quality Analyst In Koperkhairne (BPO Call Center)
Navi Mumbai, Maharashtra · full-time
via Adzuna
First seen Oct 14 · seen live today · via Adzuna
The posting, as published
Designation: Call Quality Analyst-(BPO Call Center) Language : Marathi /Hindi Location : Koperkhairane , Navi Mumbai Salary-upto 28,000 Role and Key Responsibilities: * Conduct Quality audits on Calls and share feedback with agents. * Conduct compliance and Quality checks and ensure timely reporting. * Drive continuous improvement - make recommendations and drive improvement. * Strengthen Quality management processes/ framework to improve quality delivery. * Ensure data management for all deliv…